Owala

Terms of Service

Last updated: 2026-05-15

These Terms of Service ("Terms", "Terms of Service") govern your use of the https://owala.com website (the "Service") operated by Owala ("us", "we", or "our"). By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part, don’t use the Service. We’re all about keeping it real—convenience, sustainability, and style that fuel your daily adventures.

1. Governing Law

These Terms are governed by the laws of the jurisdiction where Owala is registered, without regard to its conflict of law provisions. Our failure to enforce any right or provision doesn’t waive those rights.

2. Accounts

When you create an account with us, you must provide accurate, complete, and current information at all times. Failure to do so breaches these Terms, which may result in immediate termination of your account on the Service. You’re responsible for safeguarding your password and for any activities under your account. Don’t share your password with anyone—keep your hydration stash secure.

3. Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of Owala and its licensors. Protected by copyright, trademark, and other laws, our trademarks and trade dress may not be used with any product or service without our prior written consent. You may not reproduce, distribute, modify, create derivative works, publicly display, or otherwise exploit any content from the Service without express written permission.

4. Disclaimer

Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis, without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance.

5. Products and Pricing

Product descriptions, images, and pricing on our Service are subject to change without notice. We reserve the right to modify or discontinue any product at any time. Prices are listed in USD and don’t include applicable taxes and shipping charges, which will be added at checkout. We reserve the right to refuse any order placed through the Service at our sole discretion.

6. Orders and Payment

By placing an order through our Service, you warrant you’re legally capable of entering into binding contracts. All orders are subject to product availability and confirmation of order price. We reserve the right to cancel any order for any reason, including product unavailability, errors in product or pricing information, or suspected fraudulent activity. Payment must be received in full before order processing begins.

7. Limitation of Liability

In no event shall Owala, its directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of (or inability to access or use) the Service. Our total liability to you for all claims arising from or related to the Service shall not exceed the amount you paid to us in the 12 months preceding the claim.

8. Prohibited Uses

You agree not to use the Service:

  • For any unlawful purpose or to solicit others to perform unlawful acts
  • To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances
  • To infringe upon or violate our intellectual property rights or the intellectual property rights of others
  • To submit false or misleading information
  • To upload or transmit viruses or any other type of malicious code
  • To interfere with or circumvent the security features of the Service
  • To engage in any automated use of the system, such as scraping or data mining

9. Changes to Terms

We reserve the right to modify or replace these Terms at any time at our sole discretion. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms.

10. Contact Us

If you have any questions about these Terms, reach out:

  • Company: Owala
  • Email: support@owala.com
  • Address: 2847 Maple Avenue, Suite 320, Portland, OR 97201, United States